Spotted abuse from our space?
Report it — and track it to resolution.
We are an IP address resource provider. For every abuse report against our address space we commit to: acknowledgment within 24 hours and a resolution update within 72 hours. Evidence is used solely for abuse handling — never published or repurposed.
Acknowledged in 24h
Every report immediately becomes a ticket with an auto-receipt to your email. If we miss the window, escalate to our upstream.
Results within 72h
We email you the outcome when handling completes; per our privacy policy, updates never disclose the user's identity.
Evidence kept confidential
Materials are used only for this ticket's abuse handling and required legal cooperation, and are retained for 12 months.
File an abuse report
Fields marked * are required. IP ranges (e.g. 45.192.103.0/24) are accepted too.
Report received
An acknowledgment has been sent to . Please save the credentials below for progress tracking and follow-up materials:
We commit to acknowledgment within 24 hours and a result within 72 hours.
Track progress
Paste the tracking link from the acknowledgment email, or enter its access token.
Lost them? Retrieve them from the acknowledgment email, or write to support@leasekvm.com (include the reported IP and the approximate time).
Response time commitments
Tiered by report category. If we miss a commitment, you may escalate to our upstream RIR / carrier.
| Category | Notify user | User response due | Result to you |
|---|---|---|---|
| Phishing / fraud site | Within 1 hour(s) | Within 6 hour(s) | Within 24 hour(s) |
| DDoS attack source | Within 1 hour(s) | Within 6 hour(s) | Within 24 hour(s) |
| Copyright infringement (DMCA) | Within 2 hour(s) | Within 24 hour(s) | Within 48 hour(s) |
| Spam | Within 4 hour(s) | Within 24 hour(s) | Within 72 hour(s) |
| Brute force (SSH/RDP etc.) | Within 8 hour(s) | Within 24 hour(s) | Within 72 hour(s) |
Anti-Abuse Policy (AUP summary)
- Prohibited conduct: Using our address space for spam, phishing, port scanning, brute-force attacks, DDoS, malware distribution, or infringing content.
- Report handling: All reports enter the ticket workflow and the user is notified to remediate within tiered deadlines. The user may appeal, pausing the clock during review — but evidence-backed reports are processed regardless of any appeal.
- Escalation: Overdue cases escalate at 48 hours and the related routes are suspended at 72 hours, up to service termination; repeat offenders are barred from future leases.
- Privacy: Updates to reporters state the outcome only and never disclose the user's identity; reporter materials are never used for commercial purposes.
- Law enforcement: Legal process requests go through support@leasekvm.com with the required statutory paperwork.